Food Service Matters | Food and Beverage Trends and News
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A Cashless Shake Shack

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Shake Shack, in a turnaround of sorts, is going fully cash-free and cashier-less at a location in NYC later this month. Touch screen kiosks, which we’ve been preaching about for a while now, will be fully implemented at the Astor Place location, where guests will receive a text alert when food is ready. The thought process behind Meyer’s shift? Shorter lines, higher pay for employees, less human error during ordering, and of course, no cash. READ MORE

Eatsa, we’ll be back again!

Eatsa New York

Stopped to check out the new technology at Eatsa in NYC yesterday and man, were we intrigued.

First, an incredibly efficient operation – 12 kiosks taking orders, plus mobile ordering options. The more points of sale you have, the faster people move through the line – no brainer. Kiosks for ordering can easily be customized for venues and be a part of each individual concepts branding. READ MORE

Community Partnerships a Win-Win

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It’s great to see a sports stadium partnering with the community to provide continued on-the-job training and opportunities. We’re seeing more partnerships like these pop-up around the country – and are encouraging our partners and clients to get more involved and do the same. With all new builds, emphasis should not just be on construction jobs, but continued community outreach and access, particularly in the hospitality spaces. A win-win.READ MORE

Fan-friendly pricing, good or bad?

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By: Rachel Wolff, Culinary Strategist, Food Service Matters

Fan-friendly pricing. It sure seems like a good idea, right? Wrong. We’re all for providing fans with the best experience, not price-gauging them, providing higher quality food and beverage, but don’t we think this is the best way to create a first class food and beverage offering.READ MORE