Mike Plutino, Founder & CEO, is the visionary behind hospitality industry disruptor Food Service Matters, making it his mission to introduce innovation, first class hospitality, products and service standards that elevate the dining experience and drive revenue in an ever-evolving market.
A straight shooter with the aptitude to assess the big picture and make it attainable, Mike acts as the owner’s and stakeholder representative responsible for delivering current, relevant, solution-based programming across all partners while applying operational excellence with creativity to positively impact the guest experience and drive food and beverage revenue.
With Food Service Matters, Mike has delivered the ultimate hospitality solution through introducing culinary and beverage trends, operating efficiencies and guest experience enhancements that drive innovation and topline revenue for clients that include among many, the iconic Rose Bowl Stadium, the NFL’s Tennessee Titans, SMI Racing and NBA Champions Golden State Warriors to name a few.
An out of the box thinker, it doesn’t stop with sports venues, FSM’s roster includes successful relationships with Fox Theater and Georgia World Congress Center in Atlanta, as well as the Tennessee Performing Arts Center and the Savannah Convention Center.
With Mike, what you see is what you get, an energetic leader with a lot of hustle, lightning fast response times and revenue driving results – the perfect trifecta.
Jim Dalton, Chief Operations Officer, is the operational mastermind behind hospitality industry leader Food Service Matters leading operational innovation and efficiencies for FSM’s expanding client roster.
With over 20 years of experience in the hospitality industry, Jim has a proven track record of successfully leading businesses in P & L management, revenue generation, guest satisfaction and culinary innovation.
Jim’s extensive background in hospitality includes a degree from the Culinary Institute of America as well as roles with industry heavy hitters Hyatt Hotels, Applebees International, Aramark and Levy Restaurants where his leadership maximized revenue and created operational standards and best practices while enhancing the guest experience.
With Food Service Matters, Jim’s brings his expertise in operational impact and revenue driving solutions to clients such as SMI Racing and the Tennessee Titans with the skill and leadership that were showcased at Superbowl XL, the Kentucky Derby, the World Series, Indianapolis 500 and multiple NBA, NFL and NASCAR venues.
Jim’s love and appreciation for fine cuisine paired with a diverse background in business operations and financials is a brilliant recipe for success time and time again.
Taylor Brown is the newest addition to the team behind hospitality disruptor Food Service Matters. His expertise in driving new business combined with his financial acumen ensures that Food Service Matters continues atop the rankings as an industry leader.
As the previous Sales Director of Austin, TX based company Mindstart, Taylor brings a wealth of knowledge and a proven track record of successfully driving revenue and initiating lasting relationships with clients. Establishing trust with his clients is his number one key ingredient.
Taylor is a licensed CPA and holds a Master’s Degree in Accountancy from the University of Georgia’s Terry College of Business. Prior to turning his sights to business development, he practiced four years as a CPA performing large scale company audits and consulting projects for industry heavy hitter, Deloitte as well as Austin based Holtzman Partners.
With his diverse and accomplished background, Taylor has the unique ability to see ideas at the 30,000-foot view, and subsequently dive into the intricacies as well. His efficiency is unparalleled and expertly compliments the entire team’s ability to bring the operational excellence that support our client’s goals in increasing food and beverage revenue and guest satisfaction.
The best way to describe Taylor is gritty – he is passionate, perseverant, and hustles unlike any other.